Cross cultural business communication and negotiation

The first step in learning how to communicate with people from other cultures is to understand what culture means. You may not realize, but you belong to several cultures.
Culture is easier to recognize than to define. It is the set of patterns of behavior habits, laws, beliefs, ways of living, symbols, time and so on.
Communication can be considered as a personal process that involves the transfer of information and also involves some behavioral input. It can be very complex or very simple, formal or informal - it all depends on the nature of the message to be passed and on the relationship between the sender and the receiver.
I would like to concentrate in my work on the Cross-Cultural Business Communication.